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Patient Safety and Investigation Lead

NHS AfC: Band 7

Main area
NHS AfC: Band 7
Full time - 37.5 hours per week
Job ref
Russells Hall Hospital
£41,659 - £47,672 per annum
Salary period
24/03/2023 23:59

Job overview

An exciting opportunity has arisen for an experienced Patient Safety and investigation lead to join the Patient Safety Team at The Dudley Group NHS Foundation Trust.

We are looking for a self-motivated, organised and dedicated individual to support divisions and directorates to manage their incidents. The individual must have excellent communication and time management skills, able to manage a busy workload with a flexible approach and experience in leading an investigation and report writing.

The successful candidate  will play a key role in the development of the Trusts patient safety incident response plan development helping to ensure the Trust actively learns in response to incidents and promotes a positive safety culture .

To ensure that appropriate systems and processes are in place across the Division to capture the learning from incidents, share good and poor practice and actively change the delivery of care as a result of lessons learned.

To coordinate and ensure incidents are managed effectively, challenging the robustness of information provided and the effectiveness of actions to manage the incidents.

Main duties of the job

The post holder will be responsible for the coordination of incident responses to ensure they are managed effectively and that any resultant plans are robust, implemented and lessons learnt are shared. This will include participating in investigations, working with a range of internal and external stakeholders and development and delivery of specific training programmes to staff .

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification


Essential criteria
  • Degree level Education
  • Evidence of continuous learning
Desirable criteria
  • Registered Clinical Practitioner


Essential criteria
  • Completion of recognised training for RCA investigation
  • Knowledge and ability to use databases, Outlook, Word, Excel and DATIX


Essential criteria
  • Substantial NHS experience
  • Previous experience of working with incident management within an NHS environment
  • Experience of risk management
  • Experience of incident investigation tools and methodologies
  • Experience of incident evaluation and assessment including serious incidents and never events
  • Successful working with various levels of staff/disciplines
  • Experience of formal and informal teaching to small and large groups
Desirable criteria
  • Experience of undertaking projects/quality initiatives and proven project management skills
  • Change management skills and experience of undertaking change in the clinical area


Essential criteria
  • Ability to communicate and influence staff from all levels and from different professional groups, including negotiation and conflict management
  • Ability to collate and analyse complex and continous information to determine recommendations for mitigate risk and document constructively in reports to present to meetings at local, divisional, trust wide groups or committees

Analytical Skills

Essential criteria
  • Ability to analyse complex data from multiple sources and make a judgement of gaps in assurance and required actions to mitigate risk
  • Ability to make recommendations based on objective analysis and intellectual enquiry

Organisational Skills

Essential criteria
  • Able to self generate and manage own work load to meet the needs of organisation
  • Ability to prioritize and manage competing demands

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident leaderArmed Forces Covenant Bronze AwardENEI TIDE Gold 2021Care Leaver CovenantNHS Pastoral Care

Documents to download

Apply online now

Further details / informal visits contact

Sarah Pallett
Job title
Patient Safety Manager
Email address
Telephone number
01384 456111
Additional information

For more information about the position, please email or call ext. 3534 between 9-5pm, Monday to Friday.