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Advanced Specialist Pharmacy Technician – Medication Safety

NHS AfC: Band 6

Main area
NHS AfC: Band 6
  • Part time
  • Flexible working
30 hours per week (This post can offer a flexible working pattern.  Hours of work will be 30 hours a week, split up into 4 days or spread over 5 days, between the hours of 8.00am and 7.30pm weekdays. In addition the candidate must be able to participate in the rota for the weekend and Bank Holiday service provision. Applicants are encouraged to contact us to discuss working patterns prior to interview.)
Job ref
Russells Hall Hospital
£33,706 - £40,588 per annum, pro rata
Salary period
28/03/2023 23:59
Interview date

Job overview

Joining our team of 50+ Technicians, we are looking for a Pharmacy Technician who has a keen interest in medication safety.  The post holder will work with all levels of the multidisciplinary team, pharmacy staff and medicines management leads to guide continual quality improvement in medication safety processes.  

We welcome applications from individuals with excellent communications skills, a strong attention to detail and the enthusiasm to lead on innovative ways of working.  

To find out more about our career progression pathways for pharmacy technicians visit: https://dgftpec.co.uk/pharmacy-technicians-assistants/

This post can offer a flexible working pattern.  Hours of work will be 30 hours a week, split up into 4 days or spread over 5 days, between the hours of 8.00am and 7.30pm weekdays. In addition the candidate must be able to participate in the rota for the weekend and Bank Holiday service provision. Applicants are encouraged to contact us to discuss working patterns prior to interview

Main duties of the job

The post holder will:

  • Primarily support the Medication Safety Officer (MSO), with specialist technical functions of this role. This will include the active management of reported safety learning events (previously called patient safety incidents), working with all levels of the multidisciplinary team, pharmacy staff and medicines management leads to ensure that the investigation, trend analysis and thematic review of safety learning events is carried out promptly.  
  • Support the MSO with facilitating actions from national patient safety alerts relating to medicines e.g., NHS England Safety Alerts.
  • Work with the Pharmacy Medicines Governance and Safety Team to promote and support a culture of safe medicines practice across the organisation in a multidisciplinary setting, working with the systems and processes for monitoring and improving services, including service user involvement, risk management, audit and clinical effectiveness programs. 
  • Work alongside the Lead Pharmacy Technician for Medicines Governance and Safety, Lead Technicians for the Divisions, and Senior Technician Ward services in order to provide safe, lean and consistent medicines management in the trust. 
  • Be involved in projects or initiatives that seek out new opportunities for delivering medicines management and promote medication safety across the trust.  
  • Provide technical support to the Deputy Chief Pharmacist to maintain and develop a safe and efficient Medicines Information Service. 

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main  duties and responsibilities that the post-holder is required to undertake.

Person specification

Qualifications and Education

Essential criteria
  • Current registration as a Pharmacy Technician with the General Pharmaceutical Council
  • NVQ Level 3 or equivalent AND BTEC National Certificate in Pharmacy services or a recognised equivalent qualification.
  • Recognised and current Accredited Checking Technician qualification
  • Evidence of Continued Professional Development (CPD)
Desirable criteria
  • Management qualification/ training relevant to the NHS

Knowledge and Training

Desirable criteria
  • Experience of using software including Datix, AMaT and QPulse.


Essential criteria
  • Experience conducting performance appraisals
  • Experience of writing and managing Standard Operating procedures (SOPs)
Desirable criteria
  • Experience of using medicines management digital systems and technology
  • Experience of developing, managing and working with Patient Group Directions (PGDs), Policies and Guidelines
  • Experience of service development and leading transformation projects
  • Experience of interviewing techniques

Planning and Organisational Skills

Essential criteria
  • Able to undertake all duties and responsibilities specified in the job description

Knowledge and Training

Essential criteria
  • Demonstrable understanding of the role of regulatory and professional bodies, including the Care Quality Commission and Royal Pharmaceutical Society
  • Experience in using Microsoft Office – Excel, Word etc to create documents and databases


Essential criteria
  • Experience of completing medicines management and safe storage audits, ward or departmental audits.
Desirable criteria
  • Post qualification experience in a hospital pharmacy environment

Communication and Relationship Skills

Essential criteria
  • Excellent communication and interpersonal skills (verbal and written)
  • IT literate in Word, PowerPoint and Excel or equivalent programs.
  • Experience of report writing and developing action plans for non-compliance
  • Ability to develop educational materials and train staff with a varying level of ability.

Analytical and Judgement Skills

Essential criteria
  • Experience management of data including audit or Key Performance Indicators (KPIs)
  • Able to delegate duties to the appropriate person(s)
  • Able to plan and prioritise own workload, training sessions, audit and project work

Physical Skills

Essential criteria
  • Able to lead and manage a team effectively
  • Able to build and maintain effective relationships within teams and with colleagues in other areas.
  • Able to work as part of a team

Qualifications & Education

Desirable criteria
  • National UK Medicines Information Technician qualification


Essential criteria
  • Understanding of medicines governance and the safe storage and security of medicines at ward/department level

Communication & Relationship Skills

Essential criteria
  • Able to deal professionally with both staff and patients when dealing with sensitive information.
  • Experience of undertaking audits and feedback to a variety of stakeholders

Planning and Organisational Skills

Essential criteria
  • Ability to react to and manage the changing situation within the department on a daily basis and manage staff accordingly.
  • To keep professionally updated at all times, and also be actively aware of Trust-wide issues and trends.
  • Able to work during the normal working week, extended hours, weekends, bank holidays and occasional out of hour for special projects

Physical Skills

Essential criteria
  • Highly motivated and enthusiastic
  • Excellent time management skills

Equality, Diversity, Inclusion and Trust Values

Essential criteria
  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident leaderArmed Forces Covenant Bronze AwardENEI TIDE Gold 2021Care Leaver CovenantNHS Pastoral Care

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Suzanne Cooper
Job title
Principal Pharmacist Medicines Governance and MSO
Email address
Telephone number
Additional information

For calls or an informal visit please contact Suzanne Cooper, Monday -Friday between 9am and 5pm.  Potential applicants are actively encouraged to contact us before applying to find out more about the role and discuss your preferred working pattern.