Do you have a passion for Performance and Change Management? Dose taking a project from an idea to implementation excite you? Do you enjoy People and Process Development? If the answer is yes then you may be who we are looking for! We have an exciting opportunity for a passionate Project and Performance Manger to join the Business and Performance team within the Pharmacy department at Russell’s Hall Hospital. You would be responsible for the identifying Continuous Improvement Projects to ensure that the Pharmacy department are delivering a gold standard service to our patients who are at the heart of everything we do. Managing performance of our services ensuring that all Service Level Agreement’s are being achieved.
Leading continuous improvement projects to ensure a high quality and efficient department ·Support the Programme Manager in the department’s performance management ensuring robust monitoring of progress of all local & national targets including project plans, continuous improvement initiatives · Support the Senior Leadership Team (SLT) to develop the Pharmacy Service ensuring best practice via project management that involves: · Assessing finances for potential service changes & business cases · Support The Programme Manger with managing service level agreements with customers both internal & external to the Trust · Performance management of external contracts & monitoring of SLA agreements ·Operational performance management within the Pharmacy department through the use of advanced data analysis, KPI Data · Work with SLT in ensuring the provision & strategic development of a modern, patient-focused pharmacy service · Lead on implementing modernisation strategies to meet the national and local healthcare agenda · Lead on service productivity, efficiency & quality through process improvements · Lead on consistently monitoring KPI’s & develop action plans for variances · Work collaboratively with SLT in delivering high quality reports/plans/ procedures & policies · Lead data collection processes, analyse pharmacy KPI’s ensuring database is maintained to lead performance & improvement across the service/Divisions · Line manage & develop Pharmacy staff that include apprentices
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
For further information please contact Helen Homer, email: helen.homer1@nhs.net, or call, 01384244031
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