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Pharmacy Project & Performance Manager

NHS AFC: Band 7

Main area
NHS AFC: Band 7
Full time - 37.5 hours per week
Job ref
Russell's Hall Hospital
£41,659 - £47,672 per annum
Salary period
30/03/2023 23:59

Job overview

Do you have a passion for Performance and Change Management? Dose taking a project from an idea to implementation excite you? Do you enjoy People and Process Development? If the answer is yes then you may be who we are looking for! We have an exciting opportunity for a passionate Project and Performance Manger to join the Business and Performance team within the Pharmacy department at Russell’s Hall Hospital. You would be responsible for the identifying Continuous Improvement Projects to ensure that the Pharmacy department are delivering a gold standard service to our patients who are at the heart of everything we do. Managing performance of our services ensuring that all Service Level Agreement’s are being achieved.

Main duties of the job

Leading continuous improvement projects to ensure a high quality and efficient department ·Support the Programme Manager in the department’s performance management ensuring robust monitoring of progress of all local & national targets including project plans, continuous improvement initiatives · Support the Senior Leadership Team (SLT) to develop the Pharmacy Service ensuring best practice via project management that involves: · Assessing finances for potential service changes & business cases · Support The Programme Manger with managing service level agreements with customers both internal & external to the Trust · Performance management of external contracts & monitoring of SLA agreements ·Operational performance management within the Pharmacy department through the use of advanced data analysis, KPI Data  · Work with SLT in ensuring the provision & strategic development of a modern, patient-focused pharmacy service · Lead on implementing modernisation strategies to meet the national and local healthcare agenda · Lead on service productivity, efficiency & quality through process improvements · Lead on consistently monitoring KPI’s & develop action plans for variances · Work collaboratively with SLT in delivering high quality reports/plans/ procedures & policies · Lead data collection processes, analyse pharmacy KPI’s ensuring database is maintained to lead performance & improvement across the service/Divisions · Line manage & develop Pharmacy staff that include apprentices

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

 We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications & Education

Essential criteria
  • Educated to degree level or equivalent level of experience and knowledge
  • Improvement/Change Management Qualification or equivalent experience and knowledge
  • Formal Project Management qualification (Prince 2, MSP, Lean Six Sigma) or equivalent level of experience and knowledge in project management
  • Management/leadership qualification or equivalent experience in people management

Knowledge & Training

Essential criteria
  • Experience delivering complex change in a challenging organisational environment
  • Evidence of Continuing Professional Development

Analytical & Judgement Skills

Essential criteria
  • Experience delivering complex change in a challenging organisational environment
  • Ability to interpret and present complex and sensitive information at all levels of the organisation

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident leaderArmed Forces Covenant Bronze AwardENEI TIDE Gold 2021Care Leaver CovenantNHS Pastoral Care

Documents to download

Apply online now

Further details / informal visits contact

Helen Homer
Job title
Pharmacy Programme Manager
Email address
Telephone number
Additional information

For further information please contact Helen Homer, email: helen.homer1@nhs.net, or call, 01384244031