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Respiratory Team Leader

Band 5

Main area
Respiratory Medical Secretaries
Grade
Band 5
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week (Mon - Fri)
Job ref
253-0323-5087702
Site
Russells Hall Hospital
Town
Dudley
Salary
£25,655 - £31,534 per annum
Salary period
Yearly
Closing
28/03/2023 23:59

Job overview

An excellent opportunity has arisen for a Band 5 Team Leader to join the Respiratory Team.  The post holder should have excellent communication and leadership skills, be enthusiastic and committed to lead and support the administration staff.  The post holder is to manage recruitment, performance issues, monitor waiting times, work allocation of staff and management of absence. We welcome applications from those who are compassionate, ambitious and has an eagerness to drive service quality and improvement. 

The post-holder will be responsible for the provision of a comprehensive administrative and medical secretarial service for the department. The post holder will provide leadership to the administrative & secretarial staff within the post holder’s portfolio, which includes but is not limited to managing recruitment, overseeing appraisals and performance issues, management of absence and management of complaints. To be an expert & role model for the administrative team working closely with the ADM to ensure a positive working environment where every member of the team is given the opportunity to contribute and develop

Main duties of the job

To plan the day to day workload and to ensure the workload is carried out efficiently within the required timescales, dependant on the ever changing needs of the service. Monitor the waiting times within the service.  To lead on the team’s administrative systems and processes and implement improvements to the service on an on-going basis. To provide a comprehensive medical secretarial service to Consultants and support teams. Ensure clinical correspondence is produced and distributed within acceptable timescales. To hold & chair regular team meetings, conduct regular 1:1s, participate in administrative team meetings, service development meetings, and any other relevant meetings across sites as required. To manage recruitment and selection. 

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds. We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications & Education

Essential criteria
  • GCSE's at grade C or above, or equivalent qualification, including maths and english
  • NVQ level 3 in business administration or equivalent
  • Medical secretarial experience
Desirable criteria
  • Medical Terminology qualification or equivalent knowledge gained through relevant experience

Knowledge & Training

Essential criteria
  • Advanced skills in the use of all packages within Microsoft Office i.e. excel & word
  • Evidence of contributing to enhancing team performance and leading on service improvements
  • Knowledge of waiting list management and 18 week RTT policies and rules
Desirable criteria
  • Oasis

Experience

Essential criteria
  • Experience of working in an Administrative role
  • Experience of working in a busy environment working independently and exercising judgment and decision making skills
  • Significant experience of leading a team & staff management
  • Ability to demonstrate advanced organisational and time management skills
  • Experience of appraising others and contributing to their learning and development
Desirable criteria
  • Previous experience of working within a healthcare setting

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident leaderArmed Forces Covenant Bronze AwardENEI TIDE Gold 2021Care Leaver CovenantNHS Pastoral Care

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Garbett
Job title
Assistant Directorate Manager
Email address
Laura.garbett2@nhs.net
Telephone number
01384456111
Additional information

Contactable Mon to Fri- extension 2589