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Matron Secretary

NHS AfC: Band 3

Main area
NHS AfC: Band 3
Full time - 37.5 hours per week
Job ref
Russells Hall Hospital
Pro rata, per annum
28/03/2023 23:59

Job overview

An exciting opportunity has arisen to provide efficient secretarial administration support to the Matron of the Emergency Department.  This is a full-time post of 37.5 hours working Monday-Friday.

You will need to be highly motivated and able to work to a high standard as this role has a variety of duties required to help support a busy Matron and Lead Nurses.  Ideally you will have previous secretarial experience and be efficient in Microsoft, as your work will entail using Word, Excel and N365 applications.

We are looking for a team player, who has excellent attention to detail skills, manages confidential information with total discretion, can work well under pressure and prioritise your workload.

Please be assured that full on the job training will be provided to the successful applicant, and you will be joining a friendly and supportive team.

Main duties of the job

To help with the recruitment appointment process in line with our Trust Policy, this is for internal and external candidates at various levels.  This includes maintaining a staff database using Excel, producing amendments to contractual hours, and completing the required documentation. 

Produce documentation for staff who have applied for maternity/paternity leave.

Type letters around sickness as per Trust Policy.

Organise meetings  -  agendas, minute taking and production of accurate minutes when required.

Ensuring Disclosure and Barring Service checks are up to date, as well as NMC registrations.

Maintaining staff personal files.


For more information please contact


Belinda Williams


Telephone: 01384 244244

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification


Essential criteria
  • GCSE Maths and English Language grade 9 -4 or A* - C or equivalent
  • NVQ level 3 Business Admin or equivalent
  • RSA 2 typing / word processing or equivalent

Knowledge and Training

Essential criteria
  • Working knowledge of Microsoft Office programs - Word, Excel, Outlook
Desirable criteria
  • Identification of personal development


Essential criteria
  • Previous secretarial experience
Desirable criteria
  • Experience of recruitment procedures

Communication & Relationship Skills

Essential criteria
  • Effective communication skills, verbally and in writing
  • Able to relate to general public calmly
  • Understanding of confidentiality
  • Commitment to the Directorate and colleagues

Planning & Organisational Skills

Essential criteria
  • Diary Management
  • Able to deal with a steady flow of work and sudden episodes of heavy workload

Physical Skills

Essential criteria
  • Attention to detail
  • Willingness to attend in-service training days
  • Computer literate using Windows environment
  • Confident telephone manner
Desirable criteria
  • Minute taking expertise

Equality, Diversity, Inclusion and Trust Values

Essential criteria
  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident leaderArmed Forces Covenant Bronze AwardENEI TIDE Gold 2021Care Leaver CovenantNHS Pastoral Care

Documents to download

Apply online now

Further details / informal visits contact

Rachel Ormston
Job title
Deputy Matron
Email address
Telephone number
01384 456111
Additional information

For further details contact Deputy Matron Rachel Ormston - email rachel.ormston@nhs.net or Belinda Williams Secretary Ext 2244 email belinda.williams6@nhs.net