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Support Medical Secretary

Band 3

Main area
Trauma and Orthopaedics
Band 3
Full time - 37.5 hours per week
Job ref
Russells Hall Hospital
£21,730 - £23,177 Per Annum
Salary period
30/03/2023 17:00

Job overview

To provide a comprehensive support service to consultants and supporting teams within the designated specialty area. To work collaboratively with other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out his/ her duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times. 

To prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision. 

In the absence of the Medical Secretary, participate in the outpatient booking process by coordinating clinic capacity and liaising with relevant departments. Dealing with cancellations to ensure full utilisation of available clinic slots to ensure adherence to National and Trust waiting times.   

Main duties of the job

The post holder will provide administrative and clerical support to the T&O team. They will be responsible for typing clinical letters, ensuring outcomes are completed.  In the absence of the Consultant's Medical Secretary they will support with booking appointments, answering telephone calls, etc.

The successful candidate will be required to contribute to the development of an expanding service by demonstrating a commitment, enthusiasm and passion for the delivery of high quality, patient focused care. 

Excellent interpersonal and communication skills are necessary as the post holder will be expected to liaise and work closely with clinicians and other healthcare professionals from both primary and secondary care environments. 

The post holder will be expected to work with the team to ensure that the pathways run effectively and meet local and national targets. They must communicate sensitively and effectively to patients and organise their own workload to ensure timescales are met and urgent work is prioritised. 

The ability to work effectively as part of a multi-disciplinary team is necessary to ensure seamless, comprehensive acre is provided for our respiratory patients. 

The post holder should be flexible as service requirements may fluctuate 

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification


Essential criteria
  • GCSE Maths/English
Desirable criteria
  • Medical Terminology


Essential criteria
  • Medical Audio/Copy Typing


Essential criteria
  • Knowledge of Medical Terminology

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident leaderArmed Forces Covenant Bronze AwardENEI TIDE Gold 2021Care Leaver CovenantNHS Pastoral Care

Documents to download

Apply online now

Further details / informal visits contact

Rachel Greasley
Job title
Assistant Directorate Manager
Email address
Telephone number
Additional information

Rachel Greasley
Assistant Directorate Manager
01384 456111 ext 3927